Ambient Design

I champion ambient and immersive design. I deliver impact across the entire experience ecosystem. I help brands bridge digital and physical.

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Launching an early IPTV platform focused on marrying hardware, semantic data, and UX, resulting in wholly new interactive paradigms inspiring BBC iPlayer and others

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Energizing the omni-channel experience with extensive customer journey mapping and in-depth ecosystem analysis leading to strategic UX optimization improvements

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Inspiring HSBC with technology trends, exploring supporting customer ambition through modes, channels, and interactions, including redesigns for interfaces like ATMs

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Mapping the digital and physical experience of early parenthood, collaborating with data researchers and technologists to inform and evolve Danone’s product planning strategy